Privacy Policy

1. Introduction

Clickbait Labs, Inc. ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, company name, and contact details when you register or book a demo.
• Company and Brand Information: Brand names, websites, descriptions, categories, logos, creative direction, campaign settings, billing selections, and onboarding responses.
• Content and Campaign Data: Content briefs, captions, comments, images, videos, templates, generated or edited content, approval and rejection notes, account setup instructions, task instructions, proof links, post URLs, and related files.
• Usage Data: Information about how you interact with our platform, including task history, content created, distribution metrics, support activity, and product analytics.
• Social Media Account Data: Access tokens, account identifiers, usernames, profile details, post URLs, public metrics, account status, connected-account data, and related information for social media platforms you connect to or ask us to support.
• Worker and Task Data: Information about task executors, assigned accounts, task status, submitted proof, payout-related records, performance metrics, and communications needed to complete or review tasks.
• Payment and Billing Data: Subscription, payment, payout, deposit, invoice, credit, Stripe, and transaction-related records.
• Technical Data: IP address, browser type, device information, and cookies.

3. How We Use Your Information

We use collected information to:

• Provide, operate, and maintain our services.
• Process and execute distribution tasks on your behalf.
• Create, edit, render, schedule, distribute, verify, review, and analyze content and task activity.
• Assign tasks to workers, confirm proof, support payouts, and monitor task quality and account safety.
• Generate, edit, classify, summarize, or improve content using AI or automated systems.
• Improve and personalize user experience.
• Communicate with you about updates, support, and marketing (with consent).
• Analyze usage patterns to improve our platform.
• Comply with legal obligations.

4. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who assist in operating our platform.
• Task Executors: Individuals who perform posting, account setup, engagement, proof, review, or related tasks on your behalf. They may receive account usernames, profile details, content, captions, links, instructions, proof requirements, and other information needed to complete assigned tasks.
• AI, Analytics, and Infrastructure Providers: Vendors that help with hosting, storage, authentication, analytics, payments, email, support, AI generation, media processing, scraping or public-metrics collection, security, and operational tooling.
• Connected Platforms: Social media platforms, payment processors, and other third-party services when needed to provide the services or process actions you request.
• Business Transfers: In connection with a merger, financing, acquisition, reorganization, or sale of assets.
• Legal Requirements: When required by law or to protect our rights.
• We do not sell your personal information to third parties.

5. Data Security

We implement reasonable technical and organizational measures designed to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission, processing, storage, or third-party service operation is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal data for as long as reasonably necessary to provide the services, maintain business and security records, resolve disputes, enforce agreements, support audits, meet tax, accounting, reporting, and legal obligations, and preserve operational history. This may include retaining content, approvals, task logs, proof links, account activity, analytics, payout records, billing records, and support history after a campaign or account is no longer active.

7. AI and Automated Processing

We may send customer inputs, content, campaign instructions, images, videos, captions, comments, account information, analytics, and related metadata to AI providers or automated systems to generate, edit, classify, summarize, verify, or improve content and workflows. You should not submit sensitive information that is not needed for the services.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict processing of your data.
• Data portability.
• Withdraw consent at any time.

9. Cookies

We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@clickbaitlabs.ai.